Order tracking: adapting to customer expectations
With our integration through XConnector, we utilize tracking data to run automated processes, ensuring smooth operations from shipment to delivery.
It's about efficiency and automation.
Order tracking isn't just about keeping customers informed.
As customer expectations evolve, our system adapts by providing tracking updates and automating key workflows, reducing manual tasks and improving the overall shopping experience.
Let us help you transform tracking into a powerful tool for customer satisfaction and operational efficiency.
Update the order's financial status in Shopify based on tracking information
Automatically update the financial status of an order in Shopify to "Paid" once the tracking information confirms that the shipment has been successfully delivered.
This feature ensures accurate financial records and reduces manual updates, making order management more efficient.
Update the order delivery status in Shopify
Activate the tracking module to automatically retrieve tracking statuses for all your orders.
The Shopify fulfillment status will be updated based on courier tracking events, ensuring accurate order status information in real-time.
Update the invoice status as Paid based on tracking information
Automatically mark the invoice as "Paid" when tracking information confirms that the shipment has been delivered.
This feature streamlines the invoicing process, ensuring accurate financial tracking and minimizing manual effort.
Send tracking information
Send the tracking number to customers so they can easily follow their shipment without contacting you for updates.
This information is included in the shipping confirmation email sent by Shopify when the shipping label is generated and also you can include here the download invoice link.
Generate the invoice when the order is Delivered
Automatically create an invoice when the tracking information indicates that the order has been delivered.
This feature simplifies the billing process and ensures timely invoice generation.
Mark the order as Dispatched when it is picked up by the courier
Automatically mark the order as "Dispatched" in xConnector once it is picked up by the courier.
This feature helps you efficiently organize your orders into New Orders, In Progress Orders, and Dispatched Orders by using the tracking module to update statuses without manual intervention.
tracking status
You can monitor the progress of deliveries to customers directly from Shopify.
account
Customers can track the delivery status directly from their account created on your site, along with other order details
Filters
These filters in xConnector allow you to sort and filter orders based on their tracking status
tracking details
These details in xConnector provide you with accurate information about the delivery status, so you can keep customers updated on their order status
Have additional questions?
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