Privacy policy

Last modified: 16.03.2025

Hello and welcome to xConnector

   Your privacy is important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information.

   Keeping your Personal Data 100% secure and giving you full control over it is one of our main priorities. Below is a summary of key points from our Privacy Policy, but we highly suggest you read the document in full.

  • If you would like to access, amend or delete any information please contact contact@xconnector.app
  • If at any time you are concerned or have questions about how we handle your and/or your Users’ Personal Data, please reach out at contact@xconnector.app

By using xConnector, you agree to the terms of this Privacy Policy and the Terms of Service.

IF YOU DO NOT ACCEPT AND AGREE TO OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE SERVICE

Who we are

xConnector operated and developed by Infoquest SRL

Registered office address

Calea Calarasilor Nr 319, Braila, Romania

Regional Data Protection Regulator is

Romanian Privacy Authority

Our privacy policy

  • We don't share any information about your customers with anyone, unless with your specific permission to allow us to do so.
  • We use secure SSL connections whenever sensitive or confidential information is collected or transferred.
  • We make every effort to make sure that your data is safe.
  • We may share data with the relevant legal authorities on special conditions, like when fraud or other crime is suspected.
  • This Privacy Policy does not apply to Customer User Data or to Customer Services, and we are not responsible for our Customers’ handling of Customer User Data as our Customers have their own policies regarding the collection.

   We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Where we store the data

   We use data hosting service providers in Romania and host the information we collect, and we use technical measures to secure your data.

   While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

   If you have any concerns about this, we are happy to help and you can get in touch with us at support@xconnector.app

Retention

   We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements or until you ask us to delete this information.

   By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Information) for 3 years even after they cease being customers for tax purposes.

   In some circumstances, we may anonymise your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

Changes

   We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.